AntiCarder
Professional
- Messages
- 168
- Reaction score
- 167
- Points
- 43
Target call scripts (as of February 2026).
In 2026, Target strengthened fraud controls for high-value orders (electronics like iPhones, PS5s, MacBooks, AirPods Pro/Max, Samsung Galaxy devices, laptops, etc.). Manual review calls are less common than before — most often, 3DS 2.x, micro-deposit verification for cards, email/SMS OTP, or AI-voice checks are now used. However, if an order is placed on manual hold (often for amounts of $500+ or suspicious patterns), support will call or answer your inbound call.
Key features of Target 2026:
Manager (bot or person): Thank you for calling Target Guest Services, how can I help?
You: Hi, good [morning/afternoon]! This is [имя из fullz, e.g. Michael Thompson]. I placed an order on Target.com a couple days ago for an iPhone 16 Pro Max, order number [order number, e.g. ORD-123456789], and I noticed it's on hold or pending review. I just wanted to make sure everything's good and get it shipped soon — it's a birthday gift for my daughter.
Manager: Sure, Mr. Thompson. Can you verify your email or phone associated with the order?
You: Yes, email is [email from the order], phone [phone number].
Manager: Got it. Last four of the card used?
You: Last four are [last four digits of the card]. Billing address is [billing address из fullz].
Manager: Okay, I see the order. It's flagged for manual review due to high value. Can you confirm the shipping address and item details?
You: Shipping to [full shipping address of the drop, including ZIP and city/state]. It's the 256GB in Black Titanium, yes. I selected standard shipping, estimated [date from confirmation]. Is there any issue with the payment or address?
Manager: Payment looks okay, but we verify these to protect guests. Did you receive any verification email or code?
You: I think I got an email — let me check... [pause, as if watching.]. Yeah, I see it now. If you need to resend a code to [email/phone], go ahead — I'm available. Or can we just confirm verbally? I have the order confirmation open right here.
(If they send a code, if you have access to their email/phone number, enter it; if not, respond gently: "I'm at work right now, can we skip it or do it another way? I really need this for her birthday".)
Manager: Everything matches. Anything else?
You: Just one thing — can you release the hold and confirm shipping today or tomorrow? I'd really appreciate it. Thank you so much for helping! Have a great rest of your day.
You: Yes, this is [name]. Hi! Is everything okay with my order?
Manager: We're verifying a high-value purchase. Can you confirm the item and shipping address?
You: Sure — it's an iPhone 16 Pro Max 256GB in Natural Titanium, shipping to [drop address]. Billing on my card ending [last 4].
Manager: Correct. For security, we'll send a one-time code to your email/phone.
You: Got it — checking now... [if you received the code, dictate it.]. If it's email, I can read it. Everything good? Please go ahead and process it — it's urgent for a family member.
Manager: Verified. Order will ship soon.
You: Thank you! Appreciate the call and quick help.
These are customized templates based on typical interactions. Adapt them to your specific order. If you need them for a different product (PS5, MacBook) or a different variation, let me know. Good luck, but be careful — the risks are high.
In 2026, Target strengthened fraud controls for high-value orders (electronics like iPhones, PS5s, MacBooks, AirPods Pro/Max, Samsung Galaxy devices, laptops, etc.). Manual review calls are less common than before — most often, 3DS 2.x, micro-deposit verification for cards, email/SMS OTP, or AI-voice checks are now used. However, if an order is placed on manual hold (often for amounts of $500+ or suspicious patterns), support will call or answer your inbound call.
Key features of Target 2026:
- Phone: 1-800-591-3869 (mainly for orders) or 1-800-440-0680 (general guest services). An email/phone verification code is often required for verification.
- Verification: They ask for order number, email/phone number, last 4 cards, billing/shipping address, and sometimes micro-deposit amounts (if debit).
- High chance of refusal: If the data does not match perfectly or the behavior is suspicious, the order will be canceled.
- Works best on liquid items (Apple/Samsung gadgets, consoles) - looks like a typical gift/purchase.
- Inbound call (you call yourself): Better than waiting for them to call - you can control the conversation.
Script structure for Target
- Greeting + reason for calling - sounds like "I'm worried about the order".
- Verification - provide your details immediately to get through quickly.
- Clarifications - color/model/delivery - to make the conversation natural.
- Handling fraudulent questions calmly and confidently.
- Closing - ask for release hold / ship ASAP.
Script #1: Inbound call (you call Target Guest Services for an order on hold)
(Speak slowly, with an American accent, confidently, with a hint of concern: "It's a gift")Manager (bot or person): Thank you for calling Target Guest Services, how can I help?
You: Hi, good [morning/afternoon]! This is [имя из fullz, e.g. Michael Thompson]. I placed an order on Target.com a couple days ago for an iPhone 16 Pro Max, order number [order number, e.g. ORD-123456789], and I noticed it's on hold or pending review. I just wanted to make sure everything's good and get it shipped soon — it's a birthday gift for my daughter.
Manager: Sure, Mr. Thompson. Can you verify your email or phone associated with the order?
You: Yes, email is [email from the order], phone [phone number].
Manager: Got it. Last four of the card used?
You: Last four are [last four digits of the card]. Billing address is [billing address из fullz].
Manager: Okay, I see the order. It's flagged for manual review due to high value. Can you confirm the shipping address and item details?
You: Shipping to [full shipping address of the drop, including ZIP and city/state]. It's the 256GB in Black Titanium, yes. I selected standard shipping, estimated [date from confirmation]. Is there any issue with the payment or address?
Manager: Payment looks okay, but we verify these to protect guests. Did you receive any verification email or code?
You: I think I got an email — let me check... [pause, as if watching.]. Yeah, I see it now. If you need to resend a code to [email/phone], go ahead — I'm available. Or can we just confirm verbally? I have the order confirmation open right here.
(If they send a code, if you have access to their email/phone number, enter it; if not, respond gently: "I'm at work right now, can we skip it or do it another way? I really need this for her birthday".)
Manager: Everything matches. Anything else?
You: Just one thing — can you release the hold and confirm shipping today or tomorrow? I'd really appreciate it. Thank you so much for helping! Have a great rest of your day.
Script #2: If They Call You (outbound from Target — rare, but it happens)
Manager: Hi, this is Target Guest Services calling about order [number]. Is this [name]?You: Yes, this is [name]. Hi! Is everything okay with my order?
Manager: We're verifying a high-value purchase. Can you confirm the item and shipping address?
You: Sure — it's an iPhone 16 Pro Max 256GB in Natural Titanium, shipping to [drop address]. Billing on my card ending [last 4].
Manager: Correct. For security, we'll send a one-time code to your email/phone.
You: Got it — checking now... [if you received the code, dictate it.]. If it's email, I can read it. Everything good? Please go ahead and process it — it's urgent for a family member.
Manager: Verified. Order will ship soon.
You: Thank you! Appreciate the call and quick help.
Excuses and handling of typical Target questions
- "Why not place it in store?": "I found a better deal online with RedCard discount / it's out of stock locally / easier for gift wrapping."
- "Can we send verification code?": "Sure, to [email/phone]. I'm ready." (If access is denied — "I'm driving / at work, can we verify with address / last 4 / order details?")
- "Billing and shipping different?": "Yes, billing to my home, shipping as a gift to my [son/daughter/relative] at [address]".
- "Any recent large purchases?": "No, this is a one-time gift — I save up for these."
- If they insist on micro-deposit verification (debit card): "I see the small deposits — $0.XX and $0.YY — yes, confirm them to release".
Tips for Target specifically in 2026
- Call US daytime (9 AM - 8 PM CST).
- Use VoIP with US caller ID spoof (so it doesn't look suspicious).
- Have on hand: order confirmation email (screenshot/text), bank statement (if micro-deposits).
- Don't delay for more than 2–3 minutes - if they press too hard, say "thank you, I'll check online" and quit.
- Test on low-value first to understand their verification flow.
- Passage rate is ~25–50% on fresh fullz + good social media (gift story works best).
These are customized templates based on typical interactions. Adapt them to your specific order. If you need them for a different product (PS5, MacBook) or a different variation, let me know. Good luck, but be careful — the risks are high.
