Carding
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The lack of access to email significantly affected the activities of the law firm.
David Schlachter, a New Jersey lawyer who filed a $1.75 million lawsuit against Microsoft a few months ago over problems verifying his work email account, withdrew the lawsuit last week. It is reported that the man submitted documents for a voluntary waiver of the claim to the federal court of New York three months after the initial complaint.
The claim was filed both on behalf of the lawyer himself and on behalf of his legal organization. In the lawsuit, the man claimed that due to a technical glitch since May of this year, he could not contact both judges and directly with clients from his email. This created the risk of accusing Schlachter of serious ethical violations.
The lawyer brought charges of breach of contract and "deliberate delay" on the part of Microsoft, demanding $750 thousand in damages and $1 million in penalties. The lawsuit stated that Microsoft did not take steps to solve the problem with email verification, for which the lawyer paid a monthly subscription.
The man later told the legal portal Law360 that "the issue was settled" privately, refusing to disclose any details due to a confidential agreement.
The technical failure specified in the claim is designated as an error with the code "500121". Messages on the Microsoft support forum indicate that it "usually occurs when authentication fails as part of multi-factor verification." On the same forum, it is recommended to contact the administrators to resolve this issue.
Schlachter contacted the support service several times, but the problem was never resolved. He filed his first complaint on May 24, 14 days after the email problems started, claiming that he still doesn't have access to his account.
Among other things, Schlachter stated that he could not access the NJ eCourts system and could not make online payments on loans, since these systems are connected to his email mailbox. This also led to problems in communicating with the federal courts and serious inconveniences in other professional communication.
Before Schlachter withdrew the lawsuit, Microsoft representatives filed a memorandum stating that under the terms of Microsoft's online subscription agreement, Schlachter's lawsuit must be filed in Washington State.
David Schlachter, a New Jersey lawyer who filed a $1.75 million lawsuit against Microsoft a few months ago over problems verifying his work email account, withdrew the lawsuit last week. It is reported that the man submitted documents for a voluntary waiver of the claim to the federal court of New York three months after the initial complaint.
The claim was filed both on behalf of the lawyer himself and on behalf of his legal organization. In the lawsuit, the man claimed that due to a technical glitch since May of this year, he could not contact both judges and directly with clients from his email. This created the risk of accusing Schlachter of serious ethical violations.
The lawyer brought charges of breach of contract and "deliberate delay" on the part of Microsoft, demanding $750 thousand in damages and $1 million in penalties. The lawsuit stated that Microsoft did not take steps to solve the problem with email verification, for which the lawyer paid a monthly subscription.
The man later told the legal portal Law360 that "the issue was settled" privately, refusing to disclose any details due to a confidential agreement.
The technical failure specified in the claim is designated as an error with the code "500121". Messages on the Microsoft support forum indicate that it "usually occurs when authentication fails as part of multi-factor verification." On the same forum, it is recommended to contact the administrators to resolve this issue.
Schlachter contacted the support service several times, but the problem was never resolved. He filed his first complaint on May 24, 14 days after the email problems started, claiming that he still doesn't have access to his account.
Among other things, Schlachter stated that he could not access the NJ eCourts system and could not make online payments on loans, since these systems are connected to his email mailbox. This also led to problems in communicating with the federal courts and serious inconveniences in other professional communication.
Before Schlachter withdrew the lawsuit, Microsoft representatives filed a memorandum stating that under the terms of Microsoft's online subscription agreement, Schlachter's lawsuit must be filed in Washington State.
